Inside Sales Support Representative

Imperial Textile

Apply to this job
Buffalo, NY, us on site Until 8/22/2026 First posted March 23, 2025 Last posted March 23, 2025
Job description

Imperial Textile is recruiting for an Inside Sales Support Rep to provide direct support in the ongoing development of existing and prospective customers in our promotional products division.  Great opportunity for a newer Sales Rep looking to take the next step in their career or a Customer Service Rep looking to make the bridge over to Sales.

  • Help customers select products based on the customers' needs, product specifications, and interests.
  • Respond to customers' requests for pricing, availability, and product uses and creative ideas, and samples.
  • Prepare quotations according to bid specifications, with accurate configurations.
  • Coordinate order flow with production and secure best ship method to meet customer due dates.
  • Follow up with customers to make sure they are satisfied with their purchases and to answer any questions or concerns.
  • Support sales efforts such as attending trade shows.
  • Research new sales opportunities, identify key retail sources, generate interest and close sales.
  • Maintain and expand your database of prospects.
  • Keep management informed of activity, including timely correspondence through emails and calls.

  • 2 years of Customer Service/Sales experience
  • Familiar with GSuite.
  • Ability to work independently with appropriate guidance.
  • ERP, MRP or NetSuite experience a plus!

What Can We Offer You?

At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers.

If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you!

 

Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.

 

Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.

 

About this role

Summary

Support sales by assisting customers, preparing quotations, coordinating orders, and researching sales opportunities.

Job title

Inside Sales Support Representative

Experience level

2+ years

Industry

textile

Location requirements

Buffalo, NY, US; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer serviceGSuitework independently

Preferred skills

ERPMRPNetSuite

Specializations

customer servicesalesorder coordinationprospect research
Locations

Structured locations inferred from the posting.

Buffalo, NY, USA

On-site City