Inside Sales Coordinator

Syracuse, NY, us on site Until 8/22/2026 First posted March 27, 2025 Last posted March 27, 2025
Job description

Milton CAT is the exclusive distributor of Caterpillar earthmoving and construction machinery and power systems products in the Northeast. Headquartered in Milford MA, the Milton CAT team has over 1,000 dedicated and experienced employees working from 12 well-equipped locations in New Hampshire, Massachusetts, Maine, Vermont, Rhode Island, and upstate New York. Milton CAT serves customers in light to heavy construction, forestry, agriculture, governmental, paving, scrap, demolition, and waste markets as well as providing power for the marine, heavy truck and power generation industries.

Location: Syracuse, NY
Department: Machine Sales
Employment Type: Full Time Non-Union
Work Hours: 1st Shift
Requisition Number: 16-0107

Description
Milton CAT is seeking an Inside Sales Coordinator. Responsibilities include processing sales and rental orders, coordinating and scheduling transportation of sold and rented equipment, assisting sales representatives with information on machines and attachments, and supporting the sales manager in the overall machine sales effort.

Essential Duties
• Process machine sales and rental orders
• Coordinate machine preparation with the service department
• Coordinate machine transportation
• Assist machine sales representatives in their sales efforts
• Manage attachment inventory
• Maintain store machine inventory
• Assist in trade show preparation
• Assist in all aspects of the sales and rental process
• Back up other Inside Sales Coordinators in the territory
• Occasional travel typically within Milton CAT territory (typically within driving distances)
• Performs related duties as assigned

Minimum Educational Requirements
Associates Degree in Business Administration, communications or related field required. Equivalent education and relevant work experience may be considered in lieu of an associate’s degree.

Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

• High school diploma or (GED) equivalent
• Ability to change priorities and remain productive in a fast-paced work environment
• Perform duties with a sense of urgency, exceeding customer expectations
• Ability to work with various departments and foster teamwork
• Excellent organizational skills
• Excellent knowledge of computer software and applications, including Microsoft Office and CRM software
• Flexible to work after hours when needed to meet customer needs
• Excellent written and verbal communication skills
• Working knowledge of CAT product line and attachments

Preferred Skills and Competencies
• Heavy equipment service/maintenance knowledge
• Knowledge of construction machinery and its applications by our customers
• CAT Dealer software (DBS)

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

Apply Online – https://re22.ultipro.com/SOU1021/jobboard/NewCandidateExt.aspx?__JobID=879

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online to be considered. Background checks, drug testing, and health assessments are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Coordinate sales, process orders, assist sales team, manage inventory, support customer needs.

Job title

Inside Sales Coordinator

Experience level

entry level

Industry

construction

Location requirements

Syracuse, NY, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Microsoft OfficeCRM softwarecommunicationorganizationteamwork

Preferred skills

heavy equipment knowledgeconstruction machineryCAT Dealer software

Specializations

sales coordinationcustomer serviceconstruction machineryCRM softwareinventory management
Locations

Structured locations inferred from the posting.

Syracuse, NY, USA

On-site City