Innovation Insights Lead - OTC
Haleon Malaysia Sdn. Bhd.
Apply to this jobWelcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the role
The Innovation Insights Lead – OTC will be a strategic partner to the Innovation team, being a key voice in the Innovation Strategy, and leading the end-to-end learning agenda for key OTC innovations in the US market. This would include Pain, Cough, Cold, Flu, and Allergy categories with leading our brands including Advil, Voltaren, Excedrin, Robitussin, Theraflu, and Flonase. The candidate will leverage these insights to drive clarity about the key components of successful innovations (proposition, packaging, claims, messaging) and work closely with cross-functional partners to ensure that our innovations are rooted in consumer needs.
Key Responsibilities
Drive, in partnership with the Innovation Lead, the Innovation Strategy, curating existing knowledge coming from different sources to inform our Innovation Pillars
Own the end-to-end Innovation research as established in the Innovation Operating Model
Drive agile, fit-to-purpose decision making, driving quality in execution without compromising speed to market
Become an instrumental stakeholder as the “voice of the consumer” in strategic discussions with Innovation, Brand, Customer Strategy, R&D and other key stakeholders.
Collaborate with Category/Brand Insights and Shopper Insights to mine existing foundational insights.
Clearly articulate recommendations based on existing knowledge, inclusive of current knowledge and new research.
Drive pilots of new methods to understand “what’s next” in research methodologies to drive precision and agility.
Why You?
Basic Qualifications
Bachelor’s degree in Business, Marketing, Analytics, or related field.
5 years of experience in strategy, brand management, innovation, consumer/shopper insights, analytics, or roles that involve enabling simplicity in complex situations.
Experience in managing multi project-based workload and written, strong functional/technical skills.
Proficient in MS Office Suite, including Excel, Word, PowerPoint, Teams, etc.
Preferred Qualifications
Master’s degree or MBA.
Familiarity with secondary data sources (i.e. Circana, Numerator, etc)
Familiarity with consumer/shopper research methods.
Experience using do-it-yourself market research tools, analytics platforms, and/or AI-driven approaches to design, execute, and synthesize research
Agile and quick learner with strong strategic abilities and mindset.
Excellent communicator and presenter, with the ability to communicate across all levels of the organization.
Excellent interpersonal skills, with the ability to effectively interact with different leadership styles.
Demonstrated ability to influence key stakeholders and cross-functional colleagues.
Strong intellectual curiosity and analytical skills, with the ability to identify trends from multiple sources and translate insights into compelling storytelling.
Location: This is a hybrid position based in Warren, NJ, requiring on-site presence 3 days per week.
The Salary Range for this role is $121,952 – $167,684 USD + a 12% annual target bonus.
Benefits
Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.
Job Posting End Date
2026-08-21
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.
Accommodation Requests
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to HR.AmericasSC-CS@haleon.com. Please include the following in your email:
Use subject line: ‘Haleon Careers: Job Accommodation Request’
Your Name and contact information
Requisition ID and Job Title you are interested in
Location of Requisition (city/state or province/country)
Description of specific accommodation you are requesting
Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
Summary
Lead OTC innovation insights, drive research, inform strategy, collaborate cross-functionally.
Job title
Innovation Insights Lead - OTC
Experience level
5+ years
Minimum experience
5+ years exp
Industry
consumer healthcare
Location requirements
On-site in Warren, NJ, hybrid with 3 days/week remote allowed.
Salary
$122k–$168k
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Warren, NJ, USA