Ingredient Technical Support Scientist

Job Type:

People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters.

Strategy sets direction, but focused and rigorous execution is what drives results.

A structured environment that enables efficient delivery:

• Salary range 004: $73,000 - $91,200 (Salary will be determined based on skills, education, training & experience related to the position.)

• Work Schedule: Monday-Friday

• Medical, Dental, Vision, Life, Short and Long-term Disability Insurance 

• 401(k) with 7% company contributions 

• 3 weeks Paid Time Off

• Paid holidays and 2 floating holidays

• Paid parental leave

• Advancement Opportunities

What you will put into action:

We are looking for a Technical Support Scientist in Eden Prairie, MN.

The Technical Support Scientist is responsible for providing whey protein nutrition and technical support focusing on international markets.  Under limited supervision, will drive new technical initiatives that fit within a growing global organization.  This position looks to expand the use of milk and whey-derived ingredients (proteins, lactose, and other derivatives) to new and existing customers, and markets, and uncover new benefits to consumers.  The primary function of this position will be to help sell ingredients from Agropur by serving as a liaison between the US-based technical teams and the international sales teams.

• Collaborate with the regional Sales team to address customer-driven needs, prepare and present application prototypes for trade shows and on-site customer visits.

• Proactively provide solutions to customers’ requests in nutrition and food applications, working closely with the sales team.

• Actively participate in customer communications (on-site visits/seminars/webinars, etc.)

• Contribute to the development of presentation materials for customer presentations.

• Build relationships, provide connections within the regional and global, technical, and commercial teams.

• As warranted by business needs, organize scientific/technical symposia, conferences, and trade shows, internal and external training.

• Identify business development opportunities and support the marketability of Agropur’s dairy ingredients in innovative ways by utilizing strong knowledge and insights into food science and nutrition.

• Engage consumers and experts with relevant content and provide technical support to customers.

• Collaboration with cross-functional teams, marketing, and sales, to ensure the products are marketed effectively.

• Develop technical information and work with marketing team to support the creation of marketing collateral and content for social networks.

• Support the development and improvement of Agropur products through applications testing and quality optimization.

• Record, collate, evaluate and interpret experimental and commercial data.

The profile that excels in execution:

• Bachelor’s Degree in Food Science, Dairy Science, Nutrition Science, Analytical Chemistry or related field required.

• Master’s Degree preferred.

• Equivalent combination of education and/or experience may be considered.

• Minimum two (2) years of experience in a laboratory or dairy plant environment required.

• Experience in product development preferred.

• Familiarity with regional and local food, culture, and industry required.

A role for those who deliver results through focused execution.

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This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

AA/EEO – Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. 

In this text, the use of the masculine gender to designate persons is intended only to lighten the text.