Information Referral Counselor @Virtual Care Center - Nights

MHM Support Services

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Mercy Virtual Care Center Until 9/26/2026 First posted July 28, 2026 Last posted July 28, 2026
Job description

Find your calling at Mercy!

Provides Behavioral Health services for callers to enhance their entrance into Mercy Health Care. Performs duties and responsibilities in a manner consistent with our mission, values, guiding principles, mercy standards and NASW Code of Ethics.

Position Details:

Behavioral Health - Information Referral Counselor

FULL - TIME - NIGHTS

Mercy Virtual Care Center

15740 S Outer Forty

Chesterfield, Missouri 63017

Education: Bachelor's degree required in social work or counseling.


Other: Co-worker must be able to communicate orally and in writing. Co-worker must have basic phone skills, be able to listen and to understand and explain complex situations. Co-worker must be able to understand behavioral health issues, facility programs, insurance information and community resources as well as being able to communicate that knowledge to callers.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

About this role

Summary

Provide behavioral health information, referrals, and support to callers via telehealth.

Job title

Behavioral Health - Information Referral Counselor

Experience level

entry level

Industry

healthcare

Location requirements

remote work allowed at Mercy Virtual Care Center

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationlisteningexplain complex situationsbehavioral health knowledge

Preferred skills

None specified

Specializations

behavioral healthcounselingreferral servicescommunity resources
Locations

Structured locations inferred from the posting.

Unknown location

Remote