Information Governance Specialist/Domestic Group Company Support of Communication and Energy Company - Rakuten Mobile & RTS Support Group, Information Security & Privacy Governance Department (ISPD)

Rakuten Group, Inc.

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Tokyo, Japan Until 8/23/2026 5+ years exp H-1B sponsor history First posted June 24, 2026 Last posted June 24, 2026
Job description

Job Description:

Business Overview

The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the technology foundation. Within TMD, the Technology Management Services Supervisory Department (TMSSD) plays a vital role in CIO Governance, IT financial management, IT procurement, Quality Management System (QMS), technology-related public relations, and human resources strategy. By promoting efficiency, quality, risk management, and organizational strength, we ensure that Tech Divisions remain agile and at the forefront of technological advancement.

Department Overview

The Information Security & Privacy Governance Department (ISPD) enables and accelerates business growth by establishing, maintaining, and enhancing robust information security, privacy, data, and AI governance frameworks across the Rakuten Group. We ensure Rakuten's global operations are secure, compliant, and innovative by adhering to regulatory requirements, providing comprehensive employee training, strategically managing data assets, and governing AI responsibly.

Position:

Position Details

This is a highly rewarding position where you can implement and monitor information security governance measures across both headquarters and group companies within the telecommunications business, which is one of Rakuten Group's core businesses.
 

Responsibilities:

- Create and revise information security policies for assigned group companies, as well as deploy and support these policies, primarily to domestic departments.

- Implementation of IOS/IEC27001 certification activities in collaboration with the headquarters team.

- Security incident management (primarily for domestic businesses: analyzing post-incident reports and promoting recurrence prevention) and creating regular and emergency reports for executives.

- Participation in the vendor security management process (responding to inquiries, and improvement activities).

- Providing information security training to employees of assigned group companies.

- Responding to information security-related inquiries from group company employees.

Mandatory Qualifications:

- Experience communicating with internal and external users or business partners through explanations and responding to inquiries.

- 5+ years of experience in information security operations or project experience including information security elements.

- Basic knowledge of IT infrastructure (TCP/IP, networks, servers, authentication, directory services, endpoint management).

- Passing the Information Security Management Examination (IPA SG) or equivalent knowledge.

 

Desired Qualifications:

- Certified Information Systems Security Professional (CISSP) certification.

- Information Security Specialist (IPA) certification.

- Experience and knowledge of ISMS ISO/IEC27001 certification activities.

- Experience in building and operating on public cloud services.

- Knowledge of Mobile Device use for Business.

Other Information:
English Language Requirement:

- Business Level English (TOEIC 800 or above)

- Japanese Language Requirement: Native


#corporate
#informationsecurity #privacygovernance

#technologymanagementdivision

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)
About this role

Summary

Implement and monitor security policies, manage incidents, and support ISO/IEC27001 certification.

Job title

Information Governance Specialist/Domestic Group

Experience level

5+ years

Minimum experience

5+ years exp

Industry

telecommunications

Location requirements

Tokyo, Japan; remote not specified.

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

communicationinformation security operationsIT infrastructureIOS/IEC27001IT security

Preferred skills

CISSPIPA certificationISMS ISO/IEC27001cloud servicesMobile device security

Specializations

information securitypoliciesISO/IEC27001risk managementcloud services
Locations

Structured locations inferred from the posting.

Tokyo, Japan

Work arrangement unknown City