Informatics Technical Specialist I (ITS)

     

JOB DESCRIPTION:

Informatics Technical Specialist I (ITS), this position is located in Guatemala, City.

A technical expert focused on the end-to-end delivery of the AlinIQ Digital Health applications and at the center of delivering on Abbott's consumer healthcare strategy.  Core responsibilities of this role include complex IT implementation, testing, training, and escalation management.  Along with the technical aptitude, this role is client facing and individuals need to also possess excellent communication, critical thinking, and other soft skills to ensure high client satisfaction.

What You’ll Do

• Responsible for the end-to-end implementation, testing and training of the Abbott Digital applications with a focus on quality and customer satisfaction. Apply technical IT and networking knowledge to analyze user needs; gather customer requirement; design an integrated, scalable and comprehensive informatics solutions to improve the automation and informatics solutions for clinical diagnostic healthcare customers. Must be able to multi-task and coordinate with a complex network of departments throughout all levels of an organization such as sales representatives; lab managers; project managers; IT personnel; HIS and LIS personnel; internal and external vendors and contractors; and senior level management as needed.

• Serves as an informatics applications expert for more junior members of the organization. Develops mastery of the Abbott processes and ability to lead by example across the Area delivery organization.

• Responsible for implementing and maintaining the effectiveness of the quality system. Adheres to and promotes the Abbott Code of Business Conduct.

Required Qualifications

• Bachelor's Degree or global equivalent (Recent graduate or soon-to-be graduate)

• 1 year of relevant healthcare or information technology experience preferred

• Strong communication skills

• Demonstrated leadership capability

• Demonstrated ability to learn and master new concepts

• The position includes support and overtime on-call duties.

Apply now 

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Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

IT Business Relationship Management

     

DIVISION:

CRLB Core Lab

        

LOCATION:

Guatemala > Guatemala : 5a Ave 5-55 Zona 14

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 5 % of the Time

     

MEDICAL SURVEILLANCE:

No

     

SIGNIFICANT WORK ACTIVITIES:

Keyboard use (greater or equal to 50% of the workday)