Income Audit Supervisor | AYANA Komodo

• To ensure hotel revenue is balanced, controlled, complete and accurately reported each day
• Perform spot audit on rooms periodically, checking against housekeeping report
• Complete any other projects, tasks or activities as assigned from time to time
• Reconcile taxes and service charged on revenue
• Split revenue in Opera as per agreed ratios (e.g. third party or packages, where ever not configured in the system)
• Prepare Food and Beverage Report, Daily Revenue Report
• Ensure rebate for the day is initiated and signed by Manager. Receive authorization for rebates per the Delegation of Authority (DOA)
• Scrutinize the rebates for reason ability and adherence to DOA
• Check total of all ledgers (guest/ city/ deposit/ package) to ensure all transactions for the prior day have been posted accurately
• In case of discrepancy, run Opera Imbalance Report which identifies ledger in which the item is stuck
• Generate No Show report to check that charges are levied and bills are raised to the guest by Front Desk
• Receive incentive sheet duly approved from Front Office along with back up for the up sells
• Receive signed copy of upgrade report from Front office and verify the data
• Check reservations against the original booking

Requirements

• Has experience in a Similar position at a 5 star resort
• Has Good communication and interpersonal skill
• Has excellent leadership skills
• Has the ability to multitask and meet deadlines
• Has related license, certificates and (or) diploma to support candidate's Qualification