Inbound Technical Support

AdeebaEServicesPvt.Ltd

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Kolkata, WB, in on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

1. Huge Performance Incentives + Fixed Salary
2. Attendance Allowances
3. No Target Pressure
4. Appraisal policy: Done every 9 months on the basis of performance and productivity
Extra Payout policy on Birthday
Extra Payout for Employee referral Scheme.
On spot /monthly/yearly, incentives
Excellent working environment for growth and opportunity
5. Loyalty Bonus Rs. 5000 every year



1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.
5. Domestic & fresher candidates are not applicable

Experienced candidates needed for Inbound Technical Support Process for US Shift.

Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Perks & Benefits to Employees:
1. Huge Performance Incentives + Fixed Salary
2. Attendance Allowances
3. No Target Pressure
4. Appraisal policy: Done every 9 months on the basis of performance and productivity
Extra Payout policy on Birthday
Extra Payout for Employee referral Scheme.
On spot /monthly/yearly, incentives
Excellent working environment for growth and opportunity
5. Loyalty Bonus Rs. 5000 every year


1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.
5. Domestic & fresher candidates are not applicable
tion will be kept confidential according to EEO guidelines.

About this role

Summary

Handle inbound calls, troubleshoot devices, sell plans, close calls, process payments, support US clients

Job title

Inbound Technical Support

Experience level

6+ months

Industry

software

Location requirements

Kolkata, WB, in; no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationcall closingpayment gateways

Preferred skills

None specified

Specializations

technical supportcustomer serviceIT supportpayment processing
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City