Inbound Tech Support for a reputed company in Kolkata - /US Shift

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Primary role will involve handling inbound calls.

1) Process: - Inbound Voice.

2) Shifts:- Night (9:00 PM - 7:00 AM).

3) Salary: - 15000 to 20000/- (Fixed) + Incentives.

4) Experience: - at least 6 months or more.( Outbound / Inbound ).

5) Criteria: - Excellent English communication.

6) Shift :- Night.

7) Salary 1st of Every Month.


Perks & Benefits to Employees :

• Huge Performance Incentives.

• Attendance Allowances.

• Extra Payout policy on Birthday.

• Extra Payout for Employee referral Scheme.

• On spot /monthly/yearly, incentives.

• Excellent working environment for growth and opportunity.

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

About this role

Summary

Handle inbound calls for technical support and close calls, provide customer service during night shifts

Job title

Inbound Tech Support

Experience level

6+ months

Industry

it services

Location requirements

Kolkata, remote work not allowed, US shift

Salary

15000 to 20000/- (Fixed) + Incentives.

Management role

No

Skills & keywords

Required skills

english communicationcall closinggateway payments

Preferred skills

None specified

Specializations

technical supportcall centerinternetsoftware
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City