Inbound/Outbound AVAF Pre Legal Collections

Absa General Insurance Co Kenya Limited

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Johannesburg Until 8/22/2026 First posted June 11, 2026 Last posted June 11, 2026
Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

Achieve contracted service level agreements: By being available to cardholders, branches and merchants in order to serve as informational support. | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : | :

Education

National Senior Certificate/ Matric (Grade 12): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

About this role

Summary

Provide customer support, adhere to SOPs, meet service standards, ensure compliance within banking environment

Job title

Inbound/Outbound AVAF Pre Legal Collections

Experience level

entry level

Industry

banking

Location requirements

Johannesburg, no remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer supportcompliancerisk management

Preferred skills

communication

Specializations

collectionscustomer supportcompliancerisk management
Locations

Structured locations inferred from the posting.

Johannesburg, South Africa

On-site City