Inbound Customer Support Analyst/Customer Support Agent
Partnered Staffing - Kelly Services
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Inbound Customer Support Analyst/Customer Support Agent
Overview
Provide assistance to customers with questions or issues regarding software products or services and their application pertinent to the business environment. Support is provided through telephone, email, chat, etc.and/or Identify customer needs and suggest additional products or services.
Responsibilities:
Must have
Desired
Basic Computer navigational skills/Tech Support Skills
Customer Support experience
Excellent communication skills
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
Summary
Assist customers with software questions via phone, email, chat, identifying needs and suggesting products
Job title
Inbound Customer Support Analyst/Customer Support Agent
Experience level
not specified
Industry
staffing and recruiting
Location requirements
Lawrenceville, GA, US; remote work not specified
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Lawrenceville, GA, USA