Inbound Customer Care - Casselberry
Massey Services, Inc.
Apply to this jobBased in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.
Inbound Customer Service Specialist
Massey Services currently has exciting opportunities for Inbound Customer Service Specialists!
Job responsibilities include:
Taking inbound scheduling requests in a courteous and professional manner.
Complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, & holidays, tuition reimbursement, direct deposit, short & long term disability and much more!
Requirements:
High School Diploma or GED
Strong problem solving skills
Excellent computer skills (Word & Excel)
Previous Inbound Calling experience is a PLUS.
Chat or Web experience is a PLUS.
Background checks will be completed on all candidates considered for hire.
Massey Services is an Equal Opportunity and Drug Free Workplace.
Summary
Handle inbound calls, assist customers with scheduling requests, provide courteous service, and solve issues.
Job title
Inbound Customer Care - Casselberry
Experience level
entry level
Industry
service
Location requirements
must be located in Casselberry, FL; remote options not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Casselberry, FL, USA