Inbound Chat Closer (US hours)

Role Mission

Own and convert inbound and outbound conversations across email, LinkedIn, and Instagram. Qualify potential leads for the $1k-$25k+ programs to the standard required to book a call where price is revealed and the close happens.

This role exists to take the CEO out of the DM grind and turn inbound attention into a predictable, measured sales engine. You own the conversation, the qualification, and the cash that comes from it.

Responsibilities

Daily conversation ownership

• Respond to every inbound message within coverage hours on both platforms.
• Qualify in order using ARISE. Never skip or re-ask an answered question.
• Confirm raise amount, status of raise, timeline, and at least one real gap before any offer.
• Keep communication direct, concise, and in the CEO's voice. No hype, no manufactured urgency.

Systems (low lift, non-negotiable)

• Tag every lead accurately by source and stage in real time.
• Keep note fields current.
• Flag red-alert conversations to the CEO or the right team member immediately.
• Maintain the weekly KPI log.

Campaign execution

• Run DM blitzes after webinars, viral posts, launch weeks, and announcements.
• Follow the SOPs: The 24-Hour Close, Warm Lead Sprint, Founder Funding Week.

Disqualify Cleanly

Not every conversation is a sale. You will be measured on clean exits as much as closes. Disqualify and park (or route to webinar) when: anti-equity stance, pre-product with no near-term timeline, no clear raise amount, no timeline, no visible pain. Survival-stage founders are not Momentum Pro. Probe once, then exit neutral.

Requirements

• Disciplined, not pushy. You qualify before you offer and you do not pitch into confidence.
• Confident, fast, and clear in writing.
• Prior appointment-setting or chat-closing experience.
• Able to match the CEO's voice: direct, founder-first, no fluff.
• Fluent in buyer behavior.
• Organized and accurate under volume (100-250 conversations/day).
• Calm and strategic on objections. Metrics-driven.
• Online business, coaching, or startup background preferred.