In Room Dining Captain

San Francisco, CA, us on site Until 8/30/2026 H-1B sponsor history First posted July 1, 2026 Last posted July 1, 2026
Job description

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

What you will be doing:
Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:         

  • Consistently offer professional, friendly and engaging service
  • Understands and executes all roles of the In Room Dining (Private dining busperson, server and order taker) due to business needs.
  • Assist guests regarding menu items in an informative and helpful way
  • Have full knowledge of all beverage lists
  • Deliver food and beverage in a timely and accurate manner
  • Pick up orders efficiently from the kitchen
  • Check outgoing orders for quality and accuracy of set up
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage.
  • Assist the F&B Manager with Special Projects utilizing Microsoft Excel and Word. 
  • Other duties as assigned
  • $27.69 Per Hour

Your experience and skills include:

  • Previous  Food & Beverage service experience preferred
  • Previous Silverware, Opera or similar Point of Sale Programs preferred 
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Proficient in Microsoft Excel and Word.

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Provide food and beverage service, assist guests, ensure quality, follow safety procedures.

Job title

In Room Dining Captain

Experience level

none

Industry

hospitality

Location requirements

San Francisco, CA; remote work not allowed

Salary

$27.69 Per Hour

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

communicationorganizationproblem solvingMicrosoft ExcelMicrosoft Word

Preferred skills

service experiencePoint of Sale programsteamwork

Specializations

dining serviceguest relationsfood safetyteamworkpoint of sale
Locations

Structured locations inferred from the posting.

San Francisco, CA, USA

On-site City