Imports Coordinator

Hot Topic & BoxLunch

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Hot Topic HQ - City of Industry, California hybrid Until 9/22/2026 1+ years exp H-1B sponsor history First posted July 24, 2026 Last posted July 24, 2026
Job description
Love the details? So do we. This role helps keep our global supply chain running by supporting all aspects of the import process. You'll partner with cross-functional teams to keep shipments moving, coordinate import documentation, and help ensure Customs compliance, other government agencies compliance, and company standards every step of the way. This role will report to the Sr. Manager, Imports & Exports. 
 
This role operates on a hybrid schedule and will require to work from our HQ located in the City of Industry, CA two (2) days a week.

WHAT YOU'LL DO:

    • Support the import compliance process by reviewing documentation for completeness and accuracy.
    • Review internal documentation related to the First Sale for Export Program and CPSC compliance to ensure established requirements for U.S. Customs and other government agencies are met.
    • Identify documentation discrepancies and follow established procedures to coordinate resolution with internal partners and the U.S. Customs Broker.
    • Maintain and update Harmonized Tariff Code records and related import compliance documentation.
    • Assist with the administration of import compliance programs, procedures, and recordkeeping requirements.
    • Respond promptly to requests from internal and external business partners and provide updates on import documentation status and compliance requirements.
    • Maintain organized records and documentation to support import compliance activities and audits.
    • Perform other duties as assigned.

WHAT YOU'LL NEED:

  • 1-2+ years of import experience or a combination of education with equivalent work experience.
  • Experience with USA importation process with a comprehensive understanding of USA’s Harmonized Tariff Code classification.
  • Strong knowledge in import process and compliance of all applicable government rules and regulations.
  • Experience in working with ocean and air freight carriers, customs brokers and import partners to ensure shipments are moving and no holds at the USA border and terminals.
  • Strong computer skills in Microsoft Excel.
  • Knowledge of supply chain.
  • Strong communication skills including ability to work in a team environment, give honest, direct feedback and is a solid verbal and written communicator.
  • Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.
  • Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues.
  • Regularly required to sit, stand, bend and lift/move up to 10 pounds.
  • The noise level is usually moderate to loud.
  • Experience with importing general merchandise in a Retail environment or a NVOCC preferred.

Compensation (from employer):
21–25 USD per-hour-wage

About this role

Summary

Support import compliance, coordinate shipments, maintain documentation, and ensure customs adherence.

Job title

Imports Coordinator

Experience level

1-2+ years

Minimum experience

1+ years exp

Industry

retail

Location requirements

Hybrid role based in City of Industry, California, remote work allowed.

Salary

$0k–$0k

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

import processHarmonized Tariff Codecustoms complianceMicrosoft Excelsupply chain

Preferred skills

importing general merchandiseNVOCC

Specializations

import processcompliancesupply chainHarmonized Tariff Code
Locations

Structured locations inferred from the posting.

City of Industry, CA, USA

Hybrid City