Implementation Specialist
Trax Analytics Llc
Apply to this job Alpharetta, Georgia, US hybrid Until 8/21/2026 2+ years exp First posted May 27, 2026 Last posted May 27, 2026
Job description
Replies within 24 hours
Location: Hybrid / Remote (with occasional travel to client sites); Alpharetta, GA
About The Role
The Implementation Specialist is responsible for supporting TRAX Analytics deployment efforts across Smart Restroom, Clean + Inspect, and TRAX IQ platforms. This role ensures that all implementation activities align with defined project scopes, delivery schedules, and customer expectations.
About The Role
The Implementation Specialist is responsible for supporting TRAX Analytics deployment efforts across Smart Restroom, Clean + Inspect, and TRAX IQ platforms. This role ensures that all implementation activities align with defined project scopes, delivery schedules, and customer expectations.
Working in close collaboration with Project Managers, Technical Support, and the Operations team, the Implementation Specialist serves as the operational link between planning and delivery—ensuring system configurations, technical readiness, and deployments are executed
accurately and efficiently.
accurately and efficiently.
Key Responsibilities
Implementation Delivery
Implementation Delivery
• Partner with Project Managers to align technology implementation milestones with project timelines, scope, and client deliverables.
• Oversee system configuration, sensor setup, data setup, and testing phases to ensure all components function to specification.
• Coordinate with internal teams and third-party vendors on hardware readiness, connectivity, and deployment sequencing.
• Verify site readiness and manage pre-installation documentation and client approvals.
• Participate in UAT testing and validation to ensure a successful system activation.
Operational Coordination
• Track implementation schedules, progress, and risk items; escalate potential delays or dependencies as needed.
• Maintain communication between Operations, Technical Support, and Project Management for resource planning and prioritization.
• Ensure all documentation—implementation checklists, site records, and activation reports—are accurate and archived.
• Contribute to weekly operational meetings, providing updates on active and upcoming deployments.
• Oversee system configuration, sensor setup, data setup, and testing phases to ensure all components function to specification.
• Coordinate with internal teams and third-party vendors on hardware readiness, connectivity, and deployment sequencing.
• Verify site readiness and manage pre-installation documentation and client approvals.
• Participate in UAT testing and validation to ensure a successful system activation.
Operational Coordination
• Track implementation schedules, progress, and risk items; escalate potential delays or dependencies as needed.
• Maintain communication between Operations, Technical Support, and Project Management for resource planning and prioritization.
• Ensure all documentation—implementation checklists, site records, and activation reports—are accurate and archived.
• Contribute to weekly operational meetings, providing updates on active and upcoming deployments.
Cross-Team Collaboration
• Support Project Managers in maintaining alignment between customer expectations and technical delivery.
• Collaborate with the Technology Team to troubleshoot and resolve integration or configuration issues.
• Provide post-implementation documentation and system summaries for handoff to Support and Client Success teams.
• Support Project Managers in maintaining alignment between customer expectations and technical delivery.
• Collaborate with the Technology Team to troubleshoot and resolve integration or configuration issues.
• Provide post-implementation documentation and system summaries for handoff to Support and Client Success teams.
Qualifications
• Bachelor’s degree in Information Systems, Project Management, or related discipline preferred.
• 2+ years of experience in software, SaaS, or IoT system implementation.
• Strong understanding of project coordination, resource scheduling, and implementation processes.
• Familiarity with IoT devices, APIs, and network connectivity preferred.
• Exceptional attention to detail, communication, and time management skills.
• Ability to manage multiple active implementations in a fast-paced environment.
• 2+ years of experience in software, SaaS, or IoT system implementation.
• Strong understanding of project coordination, resource scheduling, and implementation processes.
• Familiarity with IoT devices, APIs, and network connectivity preferred.
• Exceptional attention to detail, communication, and time management skills.
• Ability to manage multiple active implementations in a fast-paced environment.
Location: Hybrid / Remote (with occasional travel to client sites); Alpharetta, GA
About The Role
The Implementation Specialist is responsible for supporting TRAX Analytics deployment efforts across Smart Restroom, Clean + Inspect, and TRAX IQ platforms. This role ensures that all implementation activities align with defined project scopes, delivery schedules, and customer expectations.
About The Role
The Implementation Specialist is responsible for supporting TRAX Analytics deployment efforts across Smart Restroom, Clean + Inspect, and TRAX IQ platforms. This role ensures that all implementation activities align with defined project scopes, delivery schedules, and customer expectations.
Working in close collaboration with Project Managers, Technical Support, and the Operations team, the Implementation Specialist serves as the operational link between planning and delivery—ensuring system configurations, technical readiness, and deployments are executed
accurately and efficiently.
accurately and efficiently.
Key Responsibilities
Implementation Delivery
Implementation Delivery
• Partner with Project Managers to align technology implementation milestones with project timelines, scope, and client deliverables.
• Oversee system configuration, sensor setup, data setup, and testing phases to ensure all components function to specification.
• Coordinate with internal teams and third-party vendors on hardware readiness, connectivity, and deployment sequencing.
• Verify site readiness and manage pre-installation documentation and client approvals.
• Participate in UAT testing and validation to ensure a successful system activation.
Operational Coordination
• Track implementation schedules, progress, and risk items; escalate potential delays or dependencies as needed.
• Maintain communication between Operations, Technical Support, and Project Management for resource planning and prioritization.
• Ensure all documentation—implementation checklists, site records, and activation reports—are accurate and archived.
• Contribute to weekly operational meetings, providing updates on active and upcoming deployments.
• Oversee system configuration, sensor setup, data setup, and testing phases to ensure all components function to specification.
• Coordinate with internal teams and third-party vendors on hardware readiness, connectivity, and deployment sequencing.
• Verify site readiness and manage pre-installation documentation and client approvals.
• Participate in UAT testing and validation to ensure a successful system activation.
Operational Coordination
• Track implementation schedules, progress, and risk items; escalate potential delays or dependencies as needed.
• Maintain communication between Operations, Technical Support, and Project Management for resource planning and prioritization.
• Ensure all documentation—implementation checklists, site records, and activation reports—are accurate and archived.
• Contribute to weekly operational meetings, providing updates on active and upcoming deployments.
Cross-Team Collaboration
• Support Project Managers in maintaining alignment between customer expectations and technical delivery.
• Collaborate with the Technology Team to troubleshoot and resolve integration or configuration issues.
• Provide post-implementation documentation and system summaries for handoff to Support and Client Success teams.
• Support Project Managers in maintaining alignment between customer expectations and technical delivery.
• Collaborate with the Technology Team to troubleshoot and resolve integration or configuration issues.
• Provide post-implementation documentation and system summaries for handoff to Support and Client Success teams.
Qualifications
• Bachelor’s degree in Information Systems, Project Management, or related discipline preferred.
• 2+ years of experience in software, SaaS, or IoT system implementation.
• Strong understanding of project coordination, resource scheduling, and implementation processes.
• Familiarity with IoT devices, APIs, and network connectivity preferred.
• Exceptional attention to detail, communication, and time management skills.
• Ability to manage multiple active implementations in a fast-paced environment.
• 2+ years of experience in software, SaaS, or IoT system implementation.
• Strong understanding of project coordination, resource scheduling, and implementation processes.
• Familiarity with IoT devices, APIs, and network connectivity preferred.
• Exceptional attention to detail, communication, and time management skills.
• Ability to manage multiple active implementations in a fast-paced environment.
Flexible work from home options available.
About this role
Summary
Support deployment of IoT and SaaS platforms, ensure configuration, testing, and delivery
Job title
Implementation Specialist
Experience level
2+ years
Minimum experience
2+ years exp
Industry
technology
Location requirements
Remote/hybrid role in Alpharetta, GA with travel
Salary
Not specified
Management role
No
Skills & keywords
Required skills
software implementationproject managementIoTAPIscommunication
Preferred skills
network connectivityproblem-solvingdocumentation
Specializations
IoTsystem deploymentproject coordinationAPI
Locations
Structured locations inferred from the posting.
Alpharetta, GA, USA
Hybrid City
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