Implementation Specialist - ANJU

Aspire Software is looking for an Implementation Specialist - to join our team in Lebanon.

Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

About the Role

The Business Analyst will serve as the bridge between clients and internal teams, ensuring that the IRMS Suite is configured to meet client-specific requirements. You will lead discovery sessions, document business needs, and translate them into system configurations, supporting smooth implementations and client adoption.

Key Responsibilities

• Partner with clients to gather, document, and analyze business requirements.
• Configure the IRMS Suite to support medical information workflows and compliance standards.
• Translate requirements into functional specifications and collaborate with product and implementation teams.
• Support validation, testing, and deployment activities to ensure successful rollouts.
• Provide expert guidance to clients on best practices in medical information management.
• Participate in client workshops and industry-facing engagements as needed.
• Leverage AI-powered tools and workflows to streamline requirements gathering, documentation, and system configuration tasks.
• Identify opportunities to integrate AI and automation into client workflows and internal processes to improve efficiency and accuracy

Requirements

• 3+ years of experience as a Business Analyst in SaaS, enterprise software, or life sciences technology.
• An AI-first and curious mindset, looking for areas to improve the business and internal workflows with AI and automation
• Demonstrated ability to elicit and translate business requirements into effective system configurations.
• Hands-on experience configuring enterprise systems or SaaS applications.
• Strong client-facing and communication skills, including the ability to lead discovery sessions.
• Proficiency with MS Office, documentation tools, and AI-assisted productivity platforms (e.g., Claude, Copilot, or similar).
• Comfort working with AI tools to augment analysis, automate repetitive tasks, and accelerate decision-making.
• Analytical mindset, detail orientation, and problem-solving skills.
• Ability to manage multiple client projects simultaneously.
• Willingness to travel occasionally for client meetings and industry events.
• Background in pharma/biotech solutions preferred (Medical Affairs, Medical Information, or related systems strongly preferred).
• Knowledge of pharmaceutical compliance workflows (medical inquiries, adverse event reporting, etc.) preferred but not required