Implementation Manager
Entire Hire
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We offer Permanent and Executive Search staffing. Serving a broad spectrum of industries and have candidates that are qualified in their fields. We are able to meet the most diverse staffing requirements. All our consultants have been in your "corporate hiring shoes with a mix of agency background". Exceptional recruiters always find the right "fit" regardless of the role they are working on.
Our qualified candidates assume positions covering a wide range of employment areas: Office Administration, Accounting, Engineering, Finance, Customer Service, Call Centre, Human Resources, Information Technology, Sales & Marketing, Logistics, Pharmaceutical, Medical, Legal, Bilingual Services, Retail and Management & Executive Search.
Managing Consulting team
Performance review/management
White space management
Proactively managing resource billable utilization
Training/continual education
Project Management
Manage team's implementations
Proactively ensure successful project completion
Work towards customer reference- ability
Guarantee quality and consistency of service delivery
Manage escalated client issues
Continual Improvement
Contribute towards Implementation methodology improvements
Develop, document and implement processes/tools to improve service delivery
Pre-sales Support
Educational and typical years experience needed for this role.
* Bachelor's degree with 3-6 year experience managing direct reports
* 5+ years experience in a complex software environment
* 5+ years experience in a Professional Services/Consulting environment
* Understanding of a database application
* Excellent communication skills both verbal and written
* Strong inter-personal skills
* Strong organizational ability is required as the candidate will be required to manage multiple projects accordingly
* Ability to lead and influence cross-functionality, with leadership, peers and subordinates
* Candidates must be legally entitled to work in Canada and must be able to travel to the United States
Review SOW
Manage POC projects
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Summary
Manage software implementations, lead projects, ensure quality, and improve service delivery
Job title
Implementation Manager
Experience level
3-6 years managing direct reports, 5+ years in software environment
Industry
staffing and consulting
Location requirements
Must be in Mississauga, CA; travel to US allowed; remote not specified
Salary
Not specified
Management role
Yes
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Mississauga, ON, Canada