Immigrations Data Analyst, AMS - San Jose

Description

About the Team
The AMS Work Visa team is dedicated to ensuring compliance with U.S. immigration laws and regulations across the Americas region. We manage vendor relationships, oversee immigration case workflows, and support employees throughout their visa and work authorization processes. Our team collaborates closely with internal stakeholders to maintain accurate documentation and uphold the integrity of all immigration-related activities.

TikTok is seeking to hire an Immigration Data Analyst, supporting the US Visa Services team, focused on immigration & mobility domains. In this role, you will have the opportunity to work with multiple domestic and global stakeholders to support our continued growth and expansion.

Key Responsibilities:
- Act as a resource for the Visa Services team to execute and improve operational processes, ensuring accurate case tracking, data integrity, and adherence to established immigration workflows and compliance requirements
- Partner with Immigration team on status changes impacting work authorization
- Build scalable SOPs for intake, approvals, vendor coordination, and escalations. Develop FAQs, templates, and stakeholder guidance materials.
- Coordinate with internal stakeholders to prevent unauthorized employment exposure
- Interpret various forms of data by analyzing large-scale datasets from diverse sources to identify trends, patterns, and anomalies, keeping track of dataset quality. Monitor case-level metrics (timeliness, RFE trends, denial rates).
- Use logical and analytical skills to audit and interpret data to determine what their findings mean for stakeholders.
- Assist with data audits as required, including invoice reviews for billing matters

Requirements

Minimum Qualifications
- Bachelor's degree or equivalent; preferably in Human Resources, Business Administration, Data Analytics, Legal studies, or a related field
- Knowledge of U.S. immigration compliance requirements or experience supporting U.S. employment-based immigration programs and familiarity with immigration case lifecycle management
- Strong attention to detail, analytical thinking, and problem-solving skills, with the ability to analyze complex datasets using analytical tools (Excel, Google Sheets, SQL, Power BI, and Power Apps) to identify trends, risks, and opportunities, and communicate actionable insights to stakeholders
- Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams
- High ethical standards and ablility to maintain strict confidentiality

Preferred Qualifications
- Storytelling and data visualization experience
- Responsive and positive work attitude with the ability to deal with challenging tasks.
- Experience in a high-volume, high-intensity tech environment
- Strong judgment in handling compliance-sensitive matters