Immediate Opening for Senior Tech Associate at Adeeba Group
Adeeba e Services Pvt. Ltd.
Apply to this jobJob Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidates Profile:
• Must Have Experience in Outbound Tech Support for more than 8 months to 1 year
• Must know how to close their own calls.
• Must have good convincing skills in English(Mandatory)
• Must have Experience in handling calls of printers, routers and anti viruses
Benefits & Facilities:
• Fixed Salary on 1st of every month in Salary account + High Incentives Daily Sales Incentives Attendance Incentive Monthly Sales Incentives
• Hike of 15% -20% on last drawn salary Loyalty Bonus of Rs.5000 every year
• Referral Bonus of Rs.1500 per candidate.
• No extension of shift timings
• High prospect of growth
• Salary Increment after 9 months.
Shift timing - US/UK
Working Days: 6 days
Interview: Monday to Saturday from 12:30 pm to 5:30
NOTE: This is a direct company post. We do not charge recruitment fees.
FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED
Contact HR @ Paromita 03365246525/8016099788
Summary
Handle inbound calls for technical issues and sell support plans.
Job title
Senior Tech Associate
Experience level
8 months to 1 year
Industry
technology support
Location requirements
Kolkata, WB, in, no remote work allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India