Human Interface Designer - Instructional Products

Imagine what you could make at Apple. Great ideas have a way of becoming innovative products, services, and customer experiences. Bring passion and dedication to your job and there’s no telling what you could accomplish. Apple’s Instructional Products Design team conceptualizes, designs, and ships user experiences that help millions of people discover, learn about, and get the most out of their Apple products. Your ideas will shape how users understand and engage with Apple’s innovative features and capabilities.

Description

As a Human Interface Designer on the Instructional Products team, you’ll be responsible for crafting user interfaces and educational experiences that bridge the gap between technology and user understanding. You’ll design intuitive pathways for feature discovery, create engaging learning experiences, and help users unlock the full potential of their Apple products.

Your role will include concepting, prototyping, presenting, and debating ideas and solutions across groups of designers, instructional designers, engineers, and product teams.

Key Responsibilities
- Design user interfaces for educational and onboarding experiences across Apple platforms
- Create intuitive feature discovery flows that help users find and understand new capabilities
- Develop interactive tutorials, guided tours, and contextual help systems
- Design clear, engaging instructional content that makes features accessible and approachable
- Collaborate with product teams to integrate educational moments seamlessly into user workflows
- Create design systems and patterns specifically for instructional and educational content

Minimum Qualifications

Portfolio demonstrating design thinking, hands-on expertise, and problem-solving skills, particularly in UI/UX Design
Strong visual design skills with expertise in typography, color theory, layout, and visual hierarchy
Track record of project leadership, creative thinking, and cross-functional collaboration in support of user comprehension and feature adoption
Open and collaborative communication skills capable of working in a multi-disciplinary design team
Proficiency with design tools (Sketch, Adobe Creative Suite, Principle, Figma, or similar)
Bachelor’s degree in Design, HCI, or equivalent professional experience

Preferred Qualifications

5+ years of experience in digital product design, educational technology, UX/UI design
High level of curiosity for technology amplified by your design craft and passion for user education
Innovative vision for user education experiences leveraging user interface principles, progressive disclosure, and learning design
Commitment to designing inclusive and accessible learning experiences
Experience working with content strategy and instructional design teams
Understanding of user research methodologies, particularly around learning and feature adoption
Knowledge of Apple’s Human Interface Guidelines, Apple products, and how users interact with multiple connected devices
We value diverse perspectives and welcome candidates from all backgrounds.