HUGE Opening in intl bpo Voice Tech/customer Support (Night Shift)
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.
Experienced candidates needed for Inbound Technical Support Process for US Shift.
Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..
Candidates profile;
Must have dialled in Outbound Tech process for more than 6 months.
Must be able to close calls and take payments from the customers.
Must be confident in pitching about the service plans to the customers.
Must be very fluent in English.
Must be Comfortable for Night shift.
Benefits and facilities:
Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives
Spot Incentives
No Extension of Shift Timings
Medical benefits
Salary: Not a bar for a right candidate.
Working Days:6 days
Contact:HR @ 7686839463/ 9804149788
UndergraduateAll your information will be kept confidential according to EEO guidelines.
Summary
Provide inbound technical support, analyze issues, sell plans, and take payments during night shift.
Job title
customer support representative
Experience level
more than 6 months outbound tech process
Industry
outsourcing
Location requirements
Kolkata, WB, in; remote not allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India