HR Generalist (Labor Relations) Team Lead Candidate- Management Department

Rakuten Group, Inc.

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Tokyo, Japan Until 8/23/2026 5+ years exp H-1B sponsor history First posted April 20, 2026 Last posted April 20, 2026
Job description

Job Description:

Business Overview

Rakuten is Japan's largest marketplace and an internet ecosystem offering over 70 diverse services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networks. We operate more than 140 services worldwide.

 

Department Overview

This position is within the HR organization of the Communications & Energy Company at Rakuten Group, Inc. The Communications & Energy Company oversees businesses such as Rakuten Mobile and Rakuten Energy. Our HR team provides comprehensive support not only to our own division but also to various other businesses and services, including Rakuten’s core operations.

Position:

Why We Hire

We are expanding our team to strengthen our HR functions in response to the growth of our assigned business units.

 

Position Details

You will initially support our business units by focusing on labor-related operations. In the future, you will be expected to take on management responsibilities as a team leader.

At Rakuten, you will have the opportunity to engage with a wide variety of businesses—from large-scale established services to small-scale services in the startup phase—allowing you to gain extensive HR experience.

As an HR professional working closely with the business, you will be positioned to act as an HR Business Partner (HRBP), allowing you to directly contribute to business growth.

- Business-aligned Labor Operations (Focusing on employee relations and internal support; excludes payroll and social insurance administration.)

- Conducting interviews and check-ins with members of assigned departments

- Promoting and revitalizing internal communication

- Performance evaluation processes- General operations related to personnel transfers and assignments

Work Environment:

Management Department , Communications & Energy Company.

The department consists of 31 members (covering accounting, general affairs, HR, etc.), with approximately 15 members dedicated to HR.   

Mandatory Qualifications:
- Minimum of 5 years of experience in HR/Labor relations.
- Experience in conducting personnel interviews (including candidate interviews and employee consultations/counseling).

Desired Qualifications:

- Business level English

- Management experience

#corporate #HR #communicationsandenergy   

About this role

Summary

Support and lead HR labor relations, conduct interviews, improve internal communication, and manage HR operations.

Job title

HR Generalist (Labor Relations) Team Lead Candidate- Management Department

Experience level

5+ years

Minimum experience

5+ years exp

Industry

software

Location requirements

Tokyo, Japan; remote work not specified.

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

Yes

Skills & keywords

Required skills

HR experienceLabor relationsinterviewingpersonnel management

Preferred skills

business Englishmanagement experience

Specializations

labor relationsemployee communicationperformance evaluationHR operations
Locations

Structured locations inferred from the posting.

Tokyo, Japan

Work arrangement unknown City