HR Business Partner - Operations

Role Summary

We are seeking a hands-on HR Business Partner – Operations to support our manufacturing organization in Thailand. This role partners closely with frontline leaders and employees, working with the Lead HRBP to manage employee relations, execute HR programs, and ensure stable and compliant plant operations. The role has strong shop-floor presence and is critical to workforce engagement and operational effectiveness.

Key Responsibilities

• Serve as the primary HR contact for assigned operations teams

• Handle employee relations matters including discipline, grievances, investigations, and conflict resolution

• Coach supervisors and managers on people management, performance discussions, and attendance management

• Support workforce planning, headcount tracking, overtime management, and manpower analysis

• Analyze HR and operational data (e.g. absenteeism, turnover) to support decision-making

• Support core HR processes such as performance management, talent reviews, and organizational changes

• Partner with HR COEs on hiring, compensation, and learning initiatives

• Ensure compliance with company policies and local labor laws

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field

• Minimum 7 years of HR experience, preferably in manufacturing or operations environments

• Strong hands-on employee relations experience

• Strong English communication skills

• Good numerical and analytical skills

• Able to work effectively across all employee levels

• Preferred: Experience in C&B / Total Rewards and multinational environments

• Practical, hands-on, and comfortable in a factory setting

• Strong people-handling and influencing skills

• High integrity, sound judgment, and confidentiality

• Ready to grow into a broader HRBP role

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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