HR & Office Administrator

About the Role

We're hiring an HR and Office Administrator to own the operational backbone of our employee lifecycle and compliance work: onboarding, benefits administration, payroll deductions, state registrations, licensing, and insurance support. This is a high-trust role where small mistakes have real consequences. The right person treats a missed deadline or a mistyped deduction as unacceptable and builds systems so nothing falls through the cracks.

This is not a stepping-stone generalist role with vague responsibilities. The work is concrete, recurring, and detail-heavy. If you find genuine satisfaction in a clean checklist, a reconciled record, and a filing submitted three days early, you'll thrive here.

What You'll Do

Employee Onboarding

• Send onboarding paperwork and Workforce invites to new hires; create employee profiles in QuickBooks
• Collect and upload completed onboarding documents to employee folders; complete I-9 verification in QuickBooks
• Coordinate travel and hotel bookings for out-of-state new hires
• Register new hires with the appropriate state agencies

Benefits & Payroll Support

• Add new employees to Employee Navigator and manage enrollment changes
• Facilitate annual open enrollment from start to finish
• Update employee healthcare deductions in QuickBooks once coverage begins
• Complete forms related to annual healthcare reporting and open enrollment
• Process child support orders and workers' compensation requirements

Performance Reviews

• Run the annual performance review cycle: prepare forms for Regional Managers, distribute to employees, track completion and compensation adjustments

Regulatory & Licensing

• Manage registrations when we enter new markets, including state tax account setup
• Research, apply for, and maintain required trade licenses across our markets
• Track renewal deadlines and submit renewals on time, every time

Insurance

• Support the annual insurance audit
• Manage and provide insurance documentation as requested by hiring managers and customers

General Administration

• Track employee Google reviews, vendor referrals, and associated payments
• Take on additional administrative projects as assigned

What We're Looking For

• 3+ years in HR administration, office management, bookkeeping, or a similar operations role
• Attention to detail is a core requirement.
• Experience with QuickBooks (payroll and employee records) preferred
• Familiarity with benefits administration platforms
• Comfort navigating government agencies, tax registrations, and licensing requirements, or the resourcefulness to figure them out
• Strong organizational systems: you track deadlines proactively, you don't wait to be reminded
• Discretion with confidential employee and company information
• Clear, professional written communication