Job Description:

Division: Permanent Supportive Housing

Essential Functions

• Provide individualized housing stabilization services to help residents maintain successful tenancies and prevent eviction.

• Develop and implement Housing Retention Plans, Behavioral Agreements, housekeeping plans, and rent repayment plans.

• Conduct monthly home visits to assess housing conditions, reinforce lease compliance, and identify tenancy risks.

• Coach residents on independent living skills, including budgeting, housekeeping, lease responsibilities, conflict resolution, and tenant rights.

• Utilize trauma-informed care, Housing First, motivational interviewing, and harm reduction approaches to engage residents and promote positive outcomes.

• Partner with Property Management to address lease violations, coordinate interventions, and support housing retention efforts.

• Maintain timely and accurate documentation, including case notes, home visit records, and housing stabilization plans.

• Monitor resident progress, track housing stability outcomes, and assist with program reporting.

• Collaborate with Case Managers, Clinical staff, Property Management, and community partners to coordinate resident services.

• Participate in team meetings, case conferences, required trainings, and continuous quality improvement initiatives.

Qualifications

Education

• High school diploma or GED with two (2) years of related experience; or

• Associate's or Bachelor's degree in Human Services, Social Work, Psychology, Sociology, or a related field.

Experience

• Two (2) years of experience working with individuals experiencing homelessness, mental illness, substance use disorders, or other barriers to housing.

• Experience in Permanent Supportive Housing (PSH), Housing First, Rapid Re-Housing, or supportive housing programs preferred.

• Knowledge of Fair Housing, lease compliance, eviction prevention, and housing retention strategies preferred.

Knowledge, Skills & Abilities

• Strong communication, relationship-building, and problem-solving skills.

• Ability to work independently and as part of a multidisciplinary team.

• Experience with trauma-informed care, motivational interviewing, and strengths-based practices preferred.

• Proficient in Microsoft Office and electronic documentation systems.

• Ability to maintain accurate documentation and manage multiple priorities.

• Bilingual (Spanish, ASL, or other languages) preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.