Hotel Night Supervisor

Job title: Night Supervisor

Salary: 19,500 GBP

Location: Gerrard Cross, Buckinghamshire

Type of contract: Permanent

Workplace description: Dating back to 1688, the hotel has undergone significant improvements while still reflecting its long established heritage.
The interior is a mix of contempory & traditional, offering a venue for any occasion; from a relaxing break, lavish wedding or business conference.
Overlooking the picturesque Village Common at Gerrards Cross, The hotel offers a warm welcome to guests as it has done for over 300 years.

Main duties and responsibilities: Providing excellent customer service experience with a smile to all our guests on arrival and departure.

Covering Reception and assisting the Night Manager in the night auditing process.

Maintaining the safety & security of the building and all persons on site, by being alert at all times

Assisting with guest enquiries and resolving general complaints

Being fully conversant with hotel products and services & assisting where required

Covering for the Night Porter on their nights off

Assisting with the service of food and beverages to the bedrooms overnight.

Essential criteria: One years experience in a similar role in hospitality

Knowledge of Opera PMS

Excellent customer care skills

Excellent command of the English language both written & oral

Ability to work on your own initiative
Ability to remain calm and cope well under pressure

A passion for hospitality and service with a smile.

Flexibility to work any of seven nights on a rota basis as required.

Accommodation provided: Yes

Charge for accommodation: 215 GBP per month

I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised.

Important Notes:

1. Applications should be made by email or phone.

2. Applications should be in Word format only and in ENGLISH!

3. DDH Recruitment Ltd does not charge work seekers for its services.

4. All workers will be subject to UK taxation.