Host - The Aerie at Snowbird

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

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TITLE:                Host - Aerie Restaurant

LOCATION:       Cliff Lodge at Snowbird

STATUS:           Year-round, hours vary based on business needs

SCHEDULE:     Afternoon/evening shifts. Must be available to work weekends and holidays.

SUMMARY

As a host you will facilitate exemplary dining experiences by warmly greeting and seating guests, using names when possible, and maintaining a smooth operation using a waiting list or reservation program.

WHAT YOU WILL DO

• Greeting guests warmly upon arrival, making them feel welcomed and comfortable.
• Managing reservations — taking and confirming reservations over the phone or online, and handling walk-ins during peak and off-peak times.
• Coordinating seating arrangements — using a table management system or floor chart to assign tables strategically, balancing server workloads and maintaining good table turnover.
• Providing menus and answering initial guest questions about specials, hours, or directions.
• Estimating and communicating wait times accurately to guests, especially walk-ins.
• Managing the waitlist — keeping track of guests in line and updating servers on table availability.
• Escorting guests to their tables, presenting menus, and introducing servers or providing brief orientation.
• Maintaining cleanliness and organization of the host station, dining area, and entryway.
• Communicating with servers and staff about table needs, guest status, and any special requests.
• Handling guest complaints professionally and ensuring satisfaction.
• Processing payments and providing change when needed.
• Assisting with cleaning tasks during busy periods to keep the restaurant running smoothly.

WHAT YOU NEED TO GET THE JOB DONE

• High School Diploma or equivalent preferred.
• 0-6 months of job-specific work experience with demonstrated competence.
• Must be 18+
• Food Handler Permit.
• Demonstrate competency in operating dish machines and chemicals
• Requires some exercise of judgement within policy guidelines and without supervisory approval. 
• Requires problem solving and initiation of activities within job description and have a strong understanding of other Snowbird operations.

SCHEDULE

• Hours vary based on business needs
• This restaurant is only open in the evenings for dinner so you will be working evening shifts.

WORKING CONDITIONS

• Travel to Snowbird Resort
• Must be able to lift 30 lbs
• Must be able to stand for long periods of time
• Fast-paced and high energy work environment

WHY WORK HERE

• Ski pass and comp ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• 401k
• Discounts with Powdr partners
• Free transportation to work: UTA Bus, Rideshare Vans, Alta Shuttle and Employee Blue Shuttles.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

If you are passionate about the outdoors, check out our open positions and apply online today!