Hospitality Customer Service – Hotel Reservations (Remote)
Careers In Travel | Destination Planners
Apply to this job Maryland remote Until 8/24/2026 0+ years exp First posted June 25, 2026 Last posted June 25, 2026
Job description
Hospitality Customer Service – Hotel Reservations (Remote)
About the Role:
Join us as a Hotel Reservations Specialist and help clients plan their perfect stays. You’ll handle hospitality customer service, provide hotel booking support, and guide travelers through the reservation process—all from your home office.
Key Responsibilities:
Assist clients with hotel reservations, hospitality services, and travel planning
Provide accurate details on hotel amenities, pricing, and availability
Manage and update booking details and guest profiles
Communicate promptly and professionally via phone, email, and online platforms
Qualifications:
Strong customer service and hospitality communication skills
Professional, detail-oriented, and self-motivated
Basic computer proficiency and reliable internet connection
Experience in hotel reservations, hospitality service, or guest relations is a plus
What We Offer:
Flexible remote schedule
Full training and access to travel booking systems
Supportive team environment
Income-earning possibilities based on performance
Travel discounts and hospitality perks
Compensation (from employer):
35000–65000 USD per year
About this role
Summary
Assist clients with hotel reservations, provide hospitality support, manage booking details, work remotely.
Job title
Hotel Reservations Specialist
Experience level
entry level
Minimum experience
0+ years exp
Industry
hospitality
Location requirements
Remote work from Maryland allowed
Salary
$35k–$65k
Management role
No
Skills & keywords
Required skills
customer servicehospitality communicationcomputer proficiency
Preferred skills
hotel reservationsguest relations
Specializations
hospitalityreservationstravel planningguest relations
Locations
Structured locations inferred from the posting.
Unknown location
Remote