Hospitality Customer Service – Hotel Reservations (Remote)

Careers In Travel | Destination Planners

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New York remote Until 8/27/2026 First posted June 28, 2026 Last posted June 28, 2026
Job description
Hospitality Customer Service – Hotel Reservations (Remote)
Remote (U.S.-Based)
 
About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
 
Key Responsibilities:
Assist clients in selecting and booking hotels
Share accurate details on amenities, pricing, and availability
Manage and update reservation details
Communicate promptly and professionally via phone, email, or messaging
 
Qualifications:
Strong communication and customer service skills
Professional, detail-oriented, and self-motivated
Basic computer skills and reliable internet connection
Hospitality or customer service experience is a plus
 
What We Offer:
Flexible remote schedule
Full training and booking system access
Supportive team environment
Income-earning possibilities based on performance
Travel discounts and perks
 
 
Apply today to help clients book their perfect stay with us!

Compensation (from employer):
35000–65000 USD per year

About this role

Summary

Assist clients with hotel bookings, provide info, and manage reservations remotely.

Job title

Hospitality Customer Service – Hotel Reservations (Remote)

Experience level

professional

Industry

hospitality

Location requirements

Remote work allowed, candidate must be U.S.-based

Salary

$35k–$65k

Management role

No

Skills & keywords

Required skills

communicationcustomer servicecomputer skills

Preferred skills

hospitality experience

Specializations

hotel reservationscustomer servicebooking
Locations

Structured locations inferred from the posting.

United States

Remote Country