Position Purpose

Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process and helps to ensure that the patient flows through the scheduling and registration process efficiently.

What you will do

• Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients

• Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms

• Responsible for collection of complete demographic, financial information and clinical orders (when applicable)

• Collect, process and reconcile patient liabilities., field incoming calls., keep accurate records of appointments

Minimum Qualifications

• Minimum High School Diploma or equivalent required

• 2 years clerical experience in a medical field preferred

• Minimum of 6 months customer service experience required

• Knowledge of computers and Microsoft Office applications and other standard office equipment required

• Knowledge of medical terminology preferred

Position Highlights and Benefits

• 40 Hours per Week - 1st shift (Days)

• Great Benefits and Health Insurance Coverage - Starting Day

Ministry/Facility Information

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment.   We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.