Home & Auto Client Support Specialist
Financial Services of America
Apply to this job Troy, Michigan, US on site Until 8/22/2026 First posted June 9, 2026 Last posted June 9, 2026
Job description
Job Description:
Job type
- Full-time
Full job description:
FSA Insurance Agency is seeking to grow its team with dedicated professionals who can connect with customers on a personal level, address needs, maintain and grow the business.
Responsibilities:
- Develop insurance quotes (auto, home, life, and health) for current and potential customers
- Manage office sales pipeline of potential business opportunities
- Service existing book of business
- Address customer inquiries and troubleshoot issues and concerns
- Document and update customer records
- Provide information regarding insurance products and services offered
- Provide prompt, accurate, and friendly customer service
- Establish and maintain customer relationships
Requirements:
- Critical thinker with the ability to multitask and solve problems
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Motivated problem solver
- Sales experience preferred but not required
- Willingness to obtain Property, Casualty, Life, and Health Licenses (paid for by employer)
Benefits:
- Competitive base salary
- Health Benefits
- 401k
- Paid time off and paid holidays
- Paid licensing and license renewal reimbursement
About this role
Summary
Assist customers with insurance products, manage records, and provide support.
Job title
Home & Auto Client Support Specialist
Experience level
none
Industry
insurance
Location requirements
Troy, Michigan, United States, on-site
Salary
Competitive base salary
Management role
No
Skills & keywords
Required skills
verbal communicationwritten communicationcustomer service
Preferred skills
salesproblem solving
Specializations
insurancecustomer supportauto insurancehome insurance
Locations
Structured locations inferred from the posting.
Troy, MI, USA
On-site City