Hiring Technical Support Executive For Inbound Process
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Job Role: -
Candidate will receive inbound calls from international customer.
Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.
Salary 1st of Every Month
salary :- 12000 to 20000
100% Attendance Incentives.
Loyalty Bonus Rs. 5000 every year
Lucrative Incentives
Paid leaves every year.
Referral Bonus.
Prerequisite: -
Candidate should have good communication skill.
Fluency in English is mandatory.
Ready to work in Shifts.
Should be target oriented
Experience in a relevant field at least six months in outbound, Must know how to close the calls by taking payment from different gateways.
Shifts Timing:-
8.30 pm to 6.30 am
Shifts are Fixed
Interview Timings
12 pm to 4 pm
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091
Contact :- Santushti 8981044184
HS / GRADUATE
be kept confidential according to EEO guidelines.
Summary
Provide inbound technical support, diagnose issues, suggest plans, close sales, and meet targets.
Job title
Technical Support Executive
Experience level
6+ months
Industry
contact center
Location requirements
Kolkata, India, on-site, shift-based work
Salary
12000 to 20000
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India