Hiring like never before inbound Tech voice process

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 25, 2026 Last posted February 25, 2026
Job description

!!Greetings From Adeeba E Services Pvt Ltd!!

Position: Senior Tech Support Associate

No.of vacancies: 11

Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:

Benefits & Facilities:

Shift timing – US

Working Days: 6 days

Interview: Monday to Saturday from 12:30 pm to 5:30 pm

NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED

Contact HR @ Paromita 03365246525/8016099788

About this role

Summary

Handle inbound calls diagnosing hardware/software issues, recommending support plans, and selling technical support.

Job title

Senior Tech Support Associate

Experience level

none specified

Industry

technology

Location requirements

Kolkata, WB, in; on-site; no remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

diagnosingsoftwarehardware issuessupport plans

Preferred skills

None specified

Specializations

tech supportinbound callshardware issuessoftwarediagnosing
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City