Hiring going on for US Shift (Voice Process)

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

SPOT OFFER..Immediate Joiners Required

Hiring for Inbound Technical Support Process For US Shift.

Job Description:

Receiving inbound calls from customers regarding printers, routers, emails issues and campaign calls. Analyzing the issues and selling relevant plans and softwares.

Candidates Profile: Must Have experience in outbound tech process more than 6 months.

Must know how to close the calls and take the payment from the customers.

Perks & Benefits to Employees:

Huge Performance Incentives + Fixed Salary+Attendance Allowances
No Target Pressure
Appraisal policy: Done every 9 months on the basis of performance and productivity
Extra Payout policy on Birthday
Extra Payout for Employee referral Scheme.
On spot /monthly/yearly, incentives
Excellent working environment for growth and opportunity
Loyalty Bonus Rs. 5000 every year

Qualifications:
HS/Any Graduate

Eligibility Criteria:

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.



Contact: Priyanka (HR) @ 9804149788 Or Rima (HR) 7686839463

 Hs/ Undergraduate

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Handle inbound calls, resolve technical issues, close calls, and process payments in US shift.

Job title

voice process associate

Experience level

more than 6 months

Industry

technology

Location requirements

Kolkata, WB, in; remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationcall closingpayment gateways

Preferred skills

None specified

Specializations

inbound callstechnical supportpayment processingcustomer service
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City