Hiring for International BPO (Inbound Tech Sales, /US), Kolkata
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba e-Services Private Limited
Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business
Adeeba E Services are hiring Inbound Technical Support Executives for US Shift (Night Shift).
Desired skills :
· 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.
Freshers/Domestic Bpo candidates are not required.
Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.
Immediate joining preferable.
Any hs pass/ basic graduation
Candidate with Excellent Communication Skill in English.
• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.
• Candidate must know how to close their own call.
• Domestic BPO & fresher candidates are not applicable.
• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.
Interview Timings :
12 PM to 5 PM ( Monday to Saturday )
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091
Contact :- Aparna (HR) 7059191977.
Summary
Provide technical support to US customers, troubleshoot issues, close calls, and handle customer interactions during night shift
Job title
Inbound Technical Support Executive
Experience level
6+ months
Industry
information technology
Location requirements
Kolkata in, night shift remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India