Hiring For Inbound Tech Support Executives
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Position: Senior Tech Support Associate
No.of vacancies: 30
Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidates Profile:
Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives
Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year
Referral Bonus of Rs.2000 per candidate.
No extension of shift timings
High prospect of growth
Salary Increment after 9 months.
Shift timing – Night Shift (8:30pm to 6:30am)
Working Days: 6 days(Rotational Off)
FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE
Walk-in from Monday to Saturday from 12:30pm to 3:30pm
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
Salt Lake, Sector V
Kolkata -700091
Contact: Devopriya( HR) 7059753939
• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
Must have experience in OUTBOUND TECH SUPPORT for more than 6 months
Summary
Handle inbound calls, troubleshoot computer issues, recommend plans, sell technical support and software.
Job title
Senior Tech Support Associate
Experience level
more than 6 months
Industry
contact center
Location requirements
Kolkata, WB, onsite; remote not allowed.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India