Highline Warranty Administrator
Murgado Automotive Group
Apply to this job Barrington, IL on site Until 8/22/2026 First posted July 9, 2025 Last posted July 9, 2025
Job description
Responsibilities:
Warranty Claims Management: Oversee all aspects of warranty processing, from start to finish, ensuring accurate and timely handling of claims.
Record Keeping: Review and validate warranty claims for accuracy and completeness, coordinating with internal departments to obtain necessary documentation.
Problem Resolution: Addressing and resolving any issues or discrepancies related to warranty claims
Coordination: Working closely with service advisors and technicians to verify warranty coverage and ensure timely claim submission
Communication: Communicate effectively with customers, dealers, and manufacturers regarding warranty claims.
Process Improvement: Collaborate with the warranty team and other stakeholders to streamline processes and improve overall efficiency.
Requirements:
Experience: Prior experience in warranty processing or administration is required. Experience with Highline for Mercedes Benz, BMW, and Audi strongly preferred.
Technical Knowledge: Demonstrated technical knowledge of OEM policies and procedures, and proficiency in using warranty management software and systems.
Skills: Strong attention to detail, organizational and time management skills, and excellent written and verbal communication abilities.
Education:
High school diploma or equivalent.
Benefits:
Compensation: Competitive salary and benefits package, including paid time off, health insurance, and retirement plans.
Work Environment: Positive work environment with opportunities for growth and advancement.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
Compensation (from employer):
65000–80000 USD per year
About this role
Summary
Manage warranty claims, ensure accuracy, coordinate with teams, improve processes.
Job title
Highline Warranty Administrator
Experience level
prior warranty or administrative experience
Industry
automotive
Location requirements
Barrington, IL; on-site work required.
Salary
65000–80000 USD per year
Management role
No
Skills & keywords
Required skills
warranty management softwareattention to detailorganizational skillscommunicationtechnical knowledge
Preferred skills
Highline system experienceMercedes BenzBMWAudi
Specializations
warranty claimsOEM policiessystem proficiency
Locations
Structured locations inferred from the posting.
Barrington, IL 60010, USA
On-site City