High Needs Case Manager (West Phoenix)

Careers Jfcs

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1840 N 95th Avenue, Phoenix, AZ, US Until 8/21/2026 First posted February 3, 2026 Last posted February 3, 2026
Job description

Overview

High Needs Case Manager: JFCS is seeking a compassionate professional to work with children receiving behavioral-health services as they progress on the path to a more self-sufficient lifestyle and potential family reunification. The High Needs Case Manager also provides guidance and ongoing support to the families/caregivers of the youth receiving services.

Responsibilities

  • Provides High Needs Case Management services to children enrolled in the behavioral-health system. Included in the scope of services is weekly contact with clients, home/community visits, attending medication checks, etc.
  • Assists youth in navigating discharge from hospitals, in finding intensive services as clinically-indicated, and working to decrease behaviors to improve stability in the home and community.
  • Completes referrals, prior authorizations, and other paperwork required by the health plans to enroll clients in services that are clinically-indicated.
  • Responsible for coordinating and facilitating Child and Family Team (CFT) Meetings.
  • Collaborates with clinical team to ensure that Integrated Service Plans, Child and Family Team (CFT) Meetings, CASII/ECSII, and other required paperwork is completed accurately and remains current.
  • Collaborates, and coordinates services, with other involved agencies, such as Department of Child Safety (DCS), Probation/Parole Departments, Division of Developmental Disabilities (DDD), schools, and other providers.
  • Works effectively within the Arizona Recovery Model as outlined by the 12 principles, including: Accessible services, Best practices, Collaboration with families, Collaboration with others, Connection to natural supports, Functional outcomes, Independence, Most appropriate setting, Respect for the child and/or family's unique cultural heritage, Services tailored to the family, Stability, and Timeliness.

Pay-range: $21.00-$23.00/hour

Qualifications

-Must meet one of the following education/experience requirements:

  • High School Diploma/GED required and 4 years of Behavioral Health experience
  • A.A. Degree and two years of Behavioral Health experience
  • Bachelor’s Degree in Social Work, Counseling, Marriage and Family Therapy, Psychology or related field.

-Additional qualifications:

  • Level 1 Fingerprint Clearance Card without Restriction(s)
  • Meet Agency requirements for MVR (Motor Vehicle Record) report
  • Reliable transportation
  • AZ driver’s license
  • AZ auto insurance

Benefits of Working with JFCS:

  • Potential Performance Bonuses Each Quarter, in addition to normal salary.
  • Lucrative Employee Referral Bonuses for both the new-hire and the referring employee.
  • Bilingual Salary Differential (Spanish-Englisht)
  • Tuition and clinical license reimbursement.
  • Numerous professional development and career growth opportunities.
  • Clinical Supervision for Independent Licensure
  • Generous paid time off / sick time allocations
  • Comprehensive Employee Benefits package, including medical, vision, & dental. Plan choices include PPO, HAS, FSA. Optional STD, LTD, AD&D Life Insurance, as well as Pet Insurance.
  • Wellness Coaching
  • Employee Assistance Program
  • Eligibility for Loan Forgiveness Programs in many positions.
About this role

Summary

Manage behavioral health cases for children, coordinate services, and support families in Phoenix.

Job title

High Needs Case Manager (West Phoenix)

Experience level

2+ years

Industry

healthcare

Location requirements

On-site in Phoenix, AZ, with some travel; remote not specified.

Salary

$21.00-$23.00/hour

Management role

No

Skills & keywords

Required skills

behavioral healthcase managementreferralscollaborationdocumentation

Preferred skills

bilingual Spanish-Englishclinical supervisioncultural competence

Specializations

behavioral healthcase managementchild servicesfamily support
Locations

Structured locations inferred from the posting.

Unknown location

On-site