High Needs Case Manager (Phoenix)

Careers Jfcs

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3001 N. 33rd Ave, Phoenix, AZ, US Until 8/22/2026 First posted June 21, 2025 Last posted December 24, 2025
Job description

Overview

**East Valley Location**

 

High Needs Case Manager: JFCS is seeking a compassionate professional to work with children receiving behavioral-health services as they progress on the path to a more self-sufficient lifestyle and potential family reunification. The High Needs Case Manager also provides guidance and ongoing support to the families/caregivers of the youth receiving services.

Responsibilities

  • Provides case management services to children enrolled in the behavioral-health system.
  • Provides weekly contact with assigned clients, which includes home/community visits, attending medication checks, etc.
  • Assists youth in navigating discharge from hospitals, in finding intensive services as clinically indicated, and working to decrease behaviors to improve stability in the home & community.
  • Coordinates services and collaborates with other involved agencies, such as Department of Child Safety (DCS), Probation/Parole Departments, Division of Developmental Disabilities (DDD), schools, and other providers.
  • Coordinates and facilitates Child & Family Team (CFT) Meetings.
  • Completes referrals, prior authorizations, and other paperwork required by the health plans to enroll clients in services.
  • Collaborates with clinical team to ensure that Integrated Service Plans, CFT Meeting notes, and all required paperwork is completed accurately and in a timely manner.

Qualifications

-Meets one of the following education/experience requirements:

  • High School Diploma/GED required and 4 years of Behavioral Health experience.
  • A.A. Degree and two years of Behavioral Health experience
  • Bachelor’s Degree in Social Work, Psychology, or related field.

-Additional qualifications:

  • Level 1 Fingerprint Clearance Card without Restriction(s)
  • Meet Agency requirements for MVR (Motor Vehicle Record) report
  • Reliable transportation
  • AZ driver’s license
  • AZ auto insurance

About JFCS:

Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley.

 

Benefits of Working with JFCS:

  • Incentive Program: Lucrative Performance Bonuses each Quarter, in addition to normal salary.
  • Bonus Programs for both full-time and part-time employees.
  • FREE Primary HealthCare add-on plan for all employees and every member of their household. This includes virtual doctor's visits, physicals, lab tests, x-rays, vaccinations, prescriptions, and telehealth.
  • Bilingual (Spanish-English) Pay Differential
  • Flexible Scheduling and Telehealth Flexibility for many positions.
  • Tuition and professional development reimbursement.
  • Generous Employee Referral Bonuses for both the new-hire and the referring employee.
  • 401(k) Retirement Plan, with Company Match
  • Numerous professional development and career growth opportunities.
  • Generous paid time off / sick time allocations
  • Comprehensive Employee Benefits package, including medical, vision, dental, & more.
  • Wellness Coaching
  • Employee Assistance Program
  • Eligibility for Loan Forgiveness Programs in many positions.
About this role

Summary

Manage behavioral health cases for children, coordinate services, and support families.

Job title

High Needs Case Manager (Phoenix)

Experience level

4+ years or relevant degree

Industry

healthcare

Location requirements

On-site in Phoenix, AZ with some telehealth options allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

behavioral healthcase managementcommunicationcollaborationdocumentation

Preferred skills

bilingual Spanish-Englishtelehealthprofessional development

Specializations

behavioral healthcase managementchild servicesfamily support
Locations

Structured locations inferred from the posting.

Unknown location

On-site