Helpdesk Analyst level 3

360 IT Professionals

Apply to this job
Little Rock, AR, us on site Until 8/22/2026 First posted March 20, 2025 Last posted March 20, 2025
Job description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance-driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

Microsoft Windows Desktop OS (Windows 7, Window 8, 8.1, 10)
Active Directory Administration
Desktop \ Laptop \ Tablet Hardware
Remote Access (i.e., LogMeIn)
Certifications (CompTIA: A+ or Network+)
CISCO Switches
Windows Server 2008 R2 or later Release
Certifications (MS)

The Desktop Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection,  malfunctions and program problems.

Central Office

Travel Required - travel expenses reimbursed.

Valid Driver’s License

Current Vehicle Insurance Certificates

Local Candidates: In-person interviews in Little Rock

Thanks and Regards,

Ankur Bhatia 


About this role

Summary

Provide end-user support for hardware, software, network issues, and system troubleshooting.

Job title

Helpdesk Analyst level 3

Experience level

not specified

Industry

software

Location requirements

Little Rock, AR, on-site with travel allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Windows desktop OSactive directoryhardware troubleshootingremote accessCompTIA A+ or Network+CISCO switchesWindows Server 2008 R2 or laterMS certifications

Preferred skills

None specified

Specializations

desktop supportnetworkingwindows OSactive directoryhardware
Locations

Structured locations inferred from the posting.

Little Rock, AR, USA

On-site City