Helpdesk Analyst

Ask IT Consulting

Apply to this job
Englewood, OH, us on site Until 8/22/2026 First posted March 21, 2025 Last posted March 21, 2025
Job description

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Type: Fulltime

Primary Responsibilities:

l Analyses Problems to identify problem area and provide correction action , recommending solutions to patient account related issues.

Minimum Requirement:

l Experience with Microsoft Office applications.

l Exceptional soft skills and troubleshooting skills required.

l Experience with problem solving in support oriented environment.

Note: We are Looking for Bi-Lingual Consultants with Proficiency in English and Spanish.

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Provide support, analyze problems, and recommend solutions for patient account issues.

Job title

Helpdesk Analyst

Experience level

not specified

Industry

technology

Location requirements

Englewood, OH, US, on-site, no remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Microsoft Officetroubleshootingproblem solvingbilingual

Preferred skills

soft skillscustomer service

Specializations

helpdesktroubleshootingsupport
Locations

Structured locations inferred from the posting.

Englewood, OH, USA

On-site City