Helpdesk Analyst

360 IT Professionals

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Englewood, OH, us on site Until 8/21/2026 First posted February 24, 2026 Last posted February 24, 2026
Job description

US IT solutions is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

Total experience required 6+ years

2+ years of experience required in customer support of helpdesk role.

Experience with microsoft office applications.

Experience with troubleshooting skills.

Looking for local consultants for in person interview. This is a full time job.

All your information will be kept confidential according to EEO guidelines.

Please contact Shilpa Sood @ 408 766 0000 Ext 461

About this role

Summary

Provide technical support, troubleshoot issues, and assist customers in an in-person helpdesk role.

Job title

Helpdesk Analyst

Experience level

6+ years total, 2+ years in helpdesk support

Industry

software

Location requirements

On-site in Englewood, OH, US, no remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

microsoft officetroubleshootingcustomer support

Preferred skills

None specified

Specializations

helpdesk supporttroubleshootingcustomer support
Locations

Structured locations inferred from the posting.

Englewood, OH, USA

On-site City