Help Desk Support Technician

Established in 1987, Global Data Systems, Inc. (GDS) is recognized as a leading provider of networking and systems integration solutions with specialties that include cable & infrastructure, physical & logical security, voice/video/data collaboration, managed network services, data center, cloud computing services, virtualization, data storage solutions, satellite communications, telephony services, wireless mobility, compliance, auditing and professional services. GDS services clients across all primary sectors of public and private sector.

 

The Global Data Systems MVP Statement

Our Mission: Partner with our clients in the delivery of world-class IT solutions designed to solve business needs and maximize productivity.

Our Vision: Create an exceptional client experience by consistent execution and delivery of client solutions, driving rapid company growth and increased profitability.

Our People: The soul of GDS is our people. As a world-class IT provider, our people are the true market differentiator for GDS in the delivery of advanced IT solutions.

 

Global Data Systems, a
successful growing technology/telecommunications company, is currently seeking
helpdesk support personnel that have good communication skills and experience in
network troubleshooting in the Lafayette area.

ESSENTIAL JOB FUNCTIONS

Provide superior customer service and basic level
technical contributions to internal and external incidents. Demonstrate and
maintain basic knowledge and certification across at least one technology. Work
independently, as well as, with other engineers and support vendors to diagnose
problems and bring about successful resolution within designated Service Level
Agreements (SLA’s). Candidates should have CCNA and/or equivalent experience; MS
Exchange experience is a plus.

 

GDS offers a full benefit package which includes health, dental, vision, 401k and other related benefits. Salary is DOE.

APPLY FOR THIS POSITION @ http://www.getgds.com/gdscareers2.cfm!