Help Desk Support

Crowdstaffing

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Denver, CO, us on site Until 8/23/2026 First posted March 22, 2025 Last posted March 22, 2025
Job description

Crowd Staffing

Minimum Qualifications

 Qualifications: 

 The Identity and Access Management unit is responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can multitask, work in a fast paced environment while providing excellent customer service.

 Terms and Conditions: 

 As a condition of employment you may be required to submit to additional background checks and/or screenings during the course of your employment with OIT. 

 CYBER SECURITY

Contract staff is required to observe the Colorado Cyber Security Policies, as published and updated by the Office of Cyber Security. These policies provide guidelines concerning vendor security controls and vendor reporting and monitoring. Please reference Policy P-CCSP-005 concerning vendor management.

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Provide support for identity and access management, handle tickets, assist users, ensure security compliance.

Job title

Help Desk Support

Experience level

basic troubleshooting skills

Industry

cybersecurity

Location requirements

On-site in Denver, CO, no remote work allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

ticket managementcustomer serviceactive directorynetwork troubleshootingcomputer systems

Preferred skills

None specified

Specializations

identity and access managementticket managementcustomer serviceactive directorymainframe
Locations

Structured locations inferred from the posting.

Denver, CO, USA

On-site City