Help Desk Support
Crowdstaffing
Apply to this jobCrowd Staffing
Minimum QualificationsQualifications:
The Identity and Access Management unit is responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can multitask, work in a fast paced environment while providing excellent customer service.
Terms and Conditions:
As a condition of employment you may be required to submit to additional background checks and/or screenings during the course of your employment with OIT.
CYBER SECURITY
Contract staff is required to observe the Colorado Cyber Security Policies, as published and updated by the Office of Cyber Security. These policies provide guidelines concerning vendor security controls and vendor reporting and monitoring. Please reference Policy P-CCSP-005 concerning vendor management.
All your information will be kept confidential according to EEO guidelines.
Summary
Provide support for identity and access management, handle tickets, assist users, ensure security compliance.
Job title
Help Desk Support
Experience level
basic troubleshooting skills
Industry
cybersecurity
Location requirements
On-site in Denver, CO, no remote work allowed.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Denver, CO, USA