Help Desk Support
Collabera
Apply to this jobSince 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.
Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
Position Details:
Title: Help Desk Support
Duration: 6 month (may extend)
Location: Columbia Heights, MN
Responsibilites:
• Perform diagnostics on PC hardware failures and resolve any problems with software applications
• Work closely with Helpdesk Support Technicians on support of our remote employees
• Assist in inventory of our hardware supplies
• Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards
• Maintain service levels while minimizing end user downtime with prompt response and turnaround
To apply:
Please contact Monil Narayan at (973)-929-3861
Summary
Provide hardware/software diagnostics, support remote employees, manage inventory, and ensure minimal end-user downtime.
Job title
Help Desk Support
Experience level
not specified
Industry
it staffing
Location requirements
On-site in Columbia Heights, MN, no remote work allowed.
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Columbia Heights, MN 55421, USA