HEAT - Hospitality Event Action Team

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Embark on a fulfilling career at the Texas A&M Hotel and Conference Center in College Station, Texas, proudly managed by Pyramid Global Hospitality, where the spirit of Aggieland meets unparalleled Howdy Hospitality. With 250 guest rooms, 23 flexible meeting rooms, and 35,000 sq ft of meeting space, our property hosts a variety of guests and events. Join today to enjoy a career focused on being the difference and creating memorable experiences for our guests and associates!

As a member of the Pyramid Global family, you'll enjoy comprehensive benefits including:
• 401k with a company match and immediate vesting after 90 days of service
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
• Extensive training programs for hospitality and non-hospitality skillsets
• Pet insurance discounts
• Discounts at hundreds of properties nationwide in the Pyramid Global portfolio

Additional Full-time Benefits:
• Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
• Tuition/education reimbursement eligibility after 12 months of service

What you will have an opportunity to do:

Applicants must be actively enrolled in the Texas A&M University- College Station Campus HMGT Program to be eligible for this position. If you do not meet this requirement, please review our other posted positions for opportunities that may interest you!

The Hospitality Event Action Team plays a key role in ensuring exceptional guest experiences by fulfilling and assisting in positions within our food & beverage department to deliver timely, efficient and professional service. This position is offered in partnership with Texas A&M – Hospitality, Management and Tourism Program, providing students and professionals with hands-on experience in the hospitality industry. This is an excellent opportunity to gain practical skills, learn operational best practices, and build a foundation for a successful career in hospitality.

ESSENTIAL FUNCTIONS:

• · Greet guests warmly and assist them throughout their experience
• · Assist with ensuring smooth service between the kitchen and dining areas
• · Maintain cleanliness and organization of all work areas, including tables and server stations
• · Pre-bus and sanitize tables promptly and efficiently
• · Setup and breakdown for events, including arranging tables, silverware, napkins, centerpieces and beverage stations.
• · Serve food and beverages during functions; clear tables and return items to kitchen
• · Prepare condiments, brew coffee, and ensure workstations are stocked
• · Provide accurate property and restaurant information to guests
• · Respond quickly and professionally for any service mishaps
• · Restock supplies and assist with dry storage organization
• · Work collaboratively with servers, kitchen and bar staff to maintain an effective work environment
• · Additional tasks as assigned
• Could include wiping downs surfaces, making beds and mopping/vacuuming floors 

What are we looking for?

This is not a benefit eligible position.

Compensation:

$18

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$18

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.