Health Resource Consultant

Training: 3 weeks

License: LCPC or LCSW

Description:

Educates member during outreach process about the In-Transition Program. Enrolls member into the program and conducts initial assessment with members utilizing motivational interviewing techniques to assist and guide member through the assessment process. Identifies immediate needs and provides necessary resources during initial assessment. Assigns member to coach established by the member. Participates in quality improvement projects to support coaching program. Manages a caseload of members as assigned. May be assigned additional special responsibilities commensurate with experience. Will be expected to coach and mentor less experienced consultants.

Requirements/Certifications:

The need for this position is due to an influx of business. This business unit supports the Department of Defense and provides mental health linkage services to military members who are in transition. Transitions could include: relocating to another state, returning from deployment, discharging, etc. Most of the members suffer from Brain injuries, PTSD, Anxiety, Depression and Substance Abuse.

Typical Day: The Health Resource Manager will receive a call list of 400 military service workers with mental health illnesses. All of the calls are outgoing and on average, the manager will make 40-70 calls/day lasting from 15 to 45 minutes. The goal is to enroll at least 35% of them into the program. 3 attempts to contact must be made before closing the case.

All your information will be kept confidential according to EEO guidelines.