Head of Service and Project Delivery

What you will do

We are seeking a seasoned leader to head our Service and Project Delivery division, overseeing all service operations and project execution activities. This role ensures high-quality service, successful project delivery, and sustainable business growth. It provides technical leadership in building services solutions while managing a large team and driving service sales performance.

How you will do it

• Lead and inspire a large team across service, sales, and building services (including HVAC and BMS) project functions
• Develop team capabilities, manage performance, and foster a positive, collaborative work culture
• Ensure service excellence by overseeing maintenance quality, response times, and service KPIs
• Drive project success from planning to completion, meeting safety, quality, timeline, and cost targets
• Provide technical guidance on building services solutions and support teams in resolving complex issues
• Collaborate with sales to drive revenue growth, develop solutions, and engage in key customer meetings
• Strengthen customer relationships and ensure high levels of satisfaction across service and project teams

What we look for

Required

• Degree in Mechanical, Electrical, Building Services, or related engineering field
• Strong experience in building services solutions (including Electrical Power Equipment, HVAC and/or BMS)
• Proven leadership experience managing medium to large teams
• Background in service operations, project delivery, and commercial support
• Excellent communication, customer handling, and problem-solving skills
• Proficient in English and Mandarin, both spoken and written